Posts made in March, 2007

  • Richard Branson, the king of Virgin, gets bored easily. According to a recent blog by Gary Bourgeault, Branson channels this “problem” into a positive by “getting himself into numerous businesses that he can spread himself around in.” It hasn’t held him back too much. It makes me think, what other “weaknesses” or problems can leaders […]

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  • An article in the Cleveland Plain-Dealer aptly titled, “A’s and B’s for Everyone”, just goes to show how important it is to clearly define performance expectations, measurement methods and rating scales in performance management systems. It also shows what goes awry when you don’t get clear. The article quotes surveys in which Americans rate themselves […]

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  • Last night I watched the cute Kate Hudson, Matthew McConaughy film, How to Lose a Guy in Ten Days. It’s not The Godfather or Citizen Kane, but it’s light and mindless. In it, Kate Hudson is writing a fluff magazine article on things women do that push guys away. You’ll have to see the movie […]

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  • I just read a great BusinessWeek article that reminds companies that their recruitment and selection processes are marketing tools. More companies should remember this. You can enhance or erode your company’s brand by the image you convey at each step of the recruitment and selection processes. Think about it. Every prospective candidate is a customer. […]

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  • It looks like the threat of a hostile bid from US Air has scared some customer service into Delta. Last week I flew Delta from Los Angeles, to Charlotte, to Altanta, then back home. Thursday night, trying to get to Altanta, I got stuck in the Charlotte airport for about eight hours (at least I […]

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  • How would you describe the “inner workings” of your organization or team? Commenting on the Scooter Libby trial and guilty verdict, a USA Today reporter observes: “…the trial offered a rare glimpse into the inner workings of the White House.It showed Cheney’s eagerness to discredit a war critic, the Bush administration’s policies on talking to […]

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  • All of us have been in these situations before: – Everyone talks about ideas in a weekly meeting…and by the next week it’s apparent that nothing has happened. – Something goes wrong on a project… and there is a chain of emails about who was to blame and what they should have done. – A […]

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  • Can an organization be too focused on accountability? Too much of a good thing is always bad. Below are some examples of accountability run amuck and its unintended negative consequences. See if your organization suffers any of these symptoms. The “Ask for Forgiveness Later Syndrome” Are there people in your organization who seem to think […]

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