Posts made in May, 2007

  • In the old roadrunner cartoons, Wile E. Coyote had a business card. It said: Wile E. Coyote, GeniusNow I can’t say that I’ve been handed a business card with a “Genius” title on it. But I have come across a lot of self-proclaimed “Gurus” lately. I’m a member of the professional networking site, LinkedIn . […]

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  • Scene 1: Our living room, the night before a sales appointment. A few weeks ago my husband and I were in the market for new windows for our home. My husband got a referral for a window contractor and scheduled an appointment in our home at dinner time the next day. My husband told me: […]

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  • Yesterday I wrote a post about Toxic People. My premise was that some people are just miserable and spread negativity to everyone who comes in contact with them. Keith Harrell calls this, “toxic negativity.” Interestingly, today’s CareerBuilder online newsletter has an article about the hidden costs of keeping a “bad” employee. Here’s a taste: “A […]

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  • Have you ever worked with a toxic person? These are people who spread negativity. And when you let them into your workplace or your life, they are like mold. They’re unpleasant, they spread their nastiness everywhere…and they’re often hard to get rid of. I have one of these in my life now. Every time I […]

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  • In a previous post I wrote about bobble-heads in the workplace. These are people – your customers, employees or managers – who bob their heads as if they’re listening and agreeing while you talk. But they’re not agreeing. Their silence and blank stares are a cover for boredom, confusion, defiance, doubt or some other emotion […]

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  • Resume Job Objective: To obtain a position where I can leverage my significant failures. Key Accomplishments: Lost a major account to the competition because I got too comfortable and assumed that the customer was happy, when they weren’t. Hired the wrong person for a leadership position and as a result, employee engagement dropped 2% over […]

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  • We’ve all seen them. They stare at you in meetings as you discuss ideas. They appear to be listening as you give them feedback. They say little. They nod their heads. (That’s why I like to call them “workplace bobble-heads.”) Rarely will they disagree openly or challenge ideas. In fact, to the untrained human eye, […]

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  • Is all business good business? It’s always difficult to say “no” to potential business. Let’s face it, when times are lean and sales goals are aggressive, it’s easy to get desperate and jump at every opportunity…even when it doesn’t make strategic sense for your company. Smart sales leaders are strong enough to walk away when […]

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