Posts in the "Leadership" Category

  • Sure, research shows that anywhere from 25 – 75% of employees leave their jobs due to poor “organizational” or “cultural” fit.  It follows that employers must do a much more rigorous job of screening for fit during the recruitment and hiring process.  If you screen out candidates that don’t “fit” with your organization, you’ll make better hires! […]

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  • Communicating during change is important.  However, leaders often forget that communication needs to be two-way.  While explaining — over and over and over again — the vision, goals and rationale for change, don’t forget to engage employees by asking them questions.  Asking open-ended questions, then just listening without defending, goes a long way.  It lets […]

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  • “Man bites off fingertip of other man at Healthcare rally!” “Man slaps stranger’s crying toddler in WalMart!” These are just two of today’s news headlines. Is it me, or are there a lot of angry people out there these days? It’s not surprising, given the economy, reality TV and lack of trust in corporate America […]

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  • Corporate America has been hiding behind technology for the last five years. Why the biggest “new” trend of 2010 will be real human interaction. Email. IM. Twitter. E-learning. CRM. 24-hour BlackBerry. Sales force automation. Online goals systems. I propose a radical thought. How about actually talking? Don’t get me wrong. I value technology. I’m glued […]

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  • Do employees sigh and roll their eyes when they hear about a new change happening at your company? Do veterans wait out or resist change because they know it’ll fade away – like a hundred other programs they’ve seen come and go? Are you facing the rollout of a major change, but afraid that it’ll […]

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  • I know…white water rafting analogies (like sports analogies) are a bit overused in leadership and teamwork training. But I’ve got my own new twist and it’s a personal example: river-boarding (body surfing) down the Class 2 to 4 rapids of the Zambezi River in Africa. This is something I did during a pre-midlife crisis in […]

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  • Resume Job Objective: To obtain a position where I can leverage my significant failures. Key Accomplishments: Lost a major account to the competition because I got too comfortable and assumed that the customer was happy, when they weren’t. Hired the wrong person for a leadership position and as a result, employee engagement dropped 2% over […]

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  • We’ve all seen them. They stare at you in meetings as you discuss ideas. They appear to be listening as you give them feedback. They say little. They nod their heads. (That’s why I like to call them “workplace bobble-heads.”) Rarely will they disagree openly or challenge ideas. In fact, to the untrained human eye, […]

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  • Yesterday’s WSJ Online had an article describing how top tier business schools like Dartmouth and MIT are now focusing on the soft skills of managing, by “…copying and adapting popular corporate techniques such as coaching, personality assessments and peer feedback. The article says the schools are responding to increasing interest from employers who are looking […]

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  • A recent article in Chief Learning Officer’s online magazine has the headline, “Majority of Employees Don’t Seek Advice from Boss.” Is this news? The article cites research from CO2 Partners, whose President, Gary Cohen, states that “someone’s immediate report would be the logical starting place for advice…” Really? I’m not at all surprised that only […]

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