Posts in the "Talent Management" Category

  • Marketing to Your Internal Customers for Effective Organizational CommunicationEach year, companies spend millions of dollars on communicating the benefits of their products to an end user…but what about when they communicate to their internal customers—their employees? It is crucial to communicate effectively internally as well as externally. If you get the message across well to […]

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  • The WSJ recently had an article about how all the little things you do as a job candidate – from the minute you pull up to the building – leave a lasting impression. It gives funny examples of how everything gets noticed by prospective employers, from what you read in the lobby to how clean […]

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  • Maybe you’ve worked for this boss. Maybe you are this boss (and don’t realize it). Or maybe you’ve quietly simmered as you’ve watched this boss get promoted, rewarded or just forgiven for his or her steamroller management approach or piercing comments to subordinates. If you’re in the training or HR profession, you’ve probably been asked […]

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  • In the film Meet the Parents, Robert DeNiro’s character is a parent/ex-CIA agent who is known as a “human lie detector.” Although he had a real polygraph machine in his basement, he didn’t need it. He could just tell when people were lying by talking to them. He would have made a great interviewer. It […]

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  • In The Loyalty Group’s June e-newsletter on Coaching, I promised my own personal story about how a coach impacted me. Here goes… Several years ago my company was at a turning point and I had some tough decisions to make about our direction, and the role I would play as our company’s leader. It was […]

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  • When I saw that my Monday morning LA Times included a feature article on charisma called The “It” Factor, I braced myself for a fluffy story about skinny Hollywood “it girls” or Brad and Angelina’s new baby. Refreshingly, it wasn’t. In fact, it was a well-researched, substantial article in the Times Health section that has […]

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