• Note to self: Don’t do that again.Falling on your face is a great educator. In that vein, I’m going to confess two of the most embarrassing things I’ve said and done in my 20+ year sales career. Funny how they’re little things — that make a big impact. Want to Chat?The first year I started […]

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  • Do employees sigh and roll their eyes when they hear about a new change happening at your company? Do veterans wait out or resist change because they know it’ll fade away – like a hundred other programs they’ve seen come and go? Are you facing the rollout of a major change, but afraid that it’ll […]

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  • As soon as someone says “trust me”, I don’t. Maybe I’m cynical. But isn’t the Bernard Madoff case just one more example of how a “guru” or expert pulls the wool over intelligent, well educated people’s eyes with little more than a promise of guaranteed results and entry into an exclusive club of people who […]

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  • Several months ago I blogged about “toxic people”. The concept of people being toxic is not a new one. Books with titles “Emotional Vampires”, “Toxic People” and “Nasty People” show the popularity of the topic and people’s hunger for strategies for dealing with these people. These people.Since writing my earlier blogs, I’ve shifted my thinking […]

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  • Here’s a perplexing story someone just shared with me… After nearly three decades as a technical manager at a large corporation, a guy has become newly retired…but involuntarily. According to my source, here’s how it went down… The manager’s company was bought out by a competitor. A boss from the new parent company called this […]

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  • I know…white water rafting analogies (like sports analogies) are a bit overused in leadership and teamwork training. But I’ve got my own new twist and it’s a personal example: river-boarding (body surfing) down the Class 2 to 4 rapids of the Zambezi River in Africa. This is something I did during a pre-midlife crisis in […]

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  • Earlier I posted on the idea that nothing is “recession proof”, as much as popular media and many “experts” want to peddle their recession-proofing wares to us. Reality check….the best we can do is build up our resistance to recession and the other ups and downs of business. This blog is the first in a […]

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  • Haha. Since my last post (about how our postage meter vendor dropped our price when we threatened to cancel)…the saga continues. Our initial rate was $20.00/month.My assistant called to cancel and was offered $12.95/month.She said she’d call them back, and checked with me. I said no thanks.I posted my blog (rant). Needless to say, when […]

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  • We have a postage meter in our small office. We ordered it from the vendor when we were doing bulk mailings a few years ago. Since then, our snail mail usage has trickled off, so we decided to run the meter down to zero, then send it back. Why pay $20.00 a month for a […]

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  • “I’ve got a risk-proof way to make a million dollars!” “This plan to invade Iraq is fool-proof!” “This new firewall is 100% hacker-proof!” I’m always leary when I hear that anything is “proofed”. The phrase implies that there’s a 100% guaranteed way to prevent something from happening. I can’t think of anything in life, or […]

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